We want you to feel confident purchasing from Functionally 50.
Please read this Refund Policy before purchasing our digital products.
Digital Products
Functionally 50 products, including the Functionally 50 Brain Games guide, are digital products delivered electronically.
Because digital products can be accessed, downloaded, or viewed immediately after purchase, all digital product sales are generally final once access has been provided.
If Something Goes Wrong
We also understand that legitimate problems happen.
Please contact us if:
• You were accidentally charged more than once
• You purchased the wrong product by mistake
• You did not receive access to your purchase
• A download, link, or included resource is not working
• You experience another legitimate problem with your order
We will make reasonable efforts to correct the issue and, when appropriate, may provide replacement access, technical assistance, or a refund.
Change of Mind
Refunds generally will not be provided simply because a customer changes their mind after receiving access to a digital product.
This helps protect our digital materials from being purchased, downloaded or accessed, and then refunded after the content has already been received.
Refund Requests
If you believe you have a legitimate issue with your purchase, please contact us at:
Include the name and email address used for the purchase, along with a brief explanation of the issue.
We’ll review reasonable requests individually and do our best to make things right.
Payment Processing
Approved refunds will be returned through the original payment method whenever possible. Processing times may vary depending on the payment provider or financial institution.
Consumer Rights
Nothing in this Refund Policy is intended to limit any rights or remedies that cannot legally be excluded under applicable consumer-protection laws.
Contact Us
Questions about this Refund Policy can be directed to:
Functionally 50
[email protected]
Saskatchewan, Canada